How myTCteam works
From the moment your contract is executed to the day it closes, here's what we do — written for agents, not compliance officers.
Intake
- You submit the executed contract and key property/party details through your client portal.
- We open the file and charge the retainer (per-deal clients) or count the deal against your monthly cap (subscribers).
- We send a personalized welcome communication to all parties — buyers, sellers, escrow, lender, and co-op agent — introducing ourselves and setting expectations.
- We log all key dates: earnest money deadline, inspection period, appraisal, financing contingency, and the target closing date.
Active Tracking
- We confirm earnest money deposit receipt with escrow.
- We coordinate inspection scheduling and follow up on results.
- We document repair negotiation outcomes and communicate them to the relevant parties.
- We track appraisal orders and follow up with the lender on status.
- We monitor the financing contingency timeline, nudging the lender as deadlines approach.
- We order and review title commitment, flagging any issues for the agent.
- We request and track HOA documents if the property is in an HOA.
Pre-Closing
- Once all contingencies are cleared, we confirm in writing with all parties.
- We review the closing disclosure for accuracy and flag discrepancies.
- We coordinate final walkthrough scheduling between agents.
- We confirm closing date, time, and location with all parties — lender, escrow, both agents — so closing day has no surprises.
Closing
- We confirm closing is completed and update your portal to Closed.
- We invoice the closing balance (per-deal clients) and collect payment.
- Your file is archived with full documentation for your records.
If the deal falls through
Real estate is unpredictable. If a transaction falls apart — at any stage — we flag the file as "Fallen Through," log the reason, and archive it with complete documentation. The $75 retainer is kept (we've done real work), and no closing balance is owed. You can come back and open a new file when you're ready to try again.
Common questions
Do I need to be present for any of this?
No. We handle all coordination on your behalf. You'll receive status updates through your portal and by email, but you don't need to manage or attend any of the coordination steps.
What if the deal falls through?
We flag the file as 'Fallen Through,' log the reason, and archive it. The $75 retainer is non-refundable as we've already opened and worked the file. No closing balance is owed.
Can I see what's happening on my deal at any time?
Yes. Your client portal shows the current stage, the checklist of completed and outstanding items, key dates, and your payment history.
Do you provide legal advice or fill in contract terms?
No. We coordinate the administrative process — deadlines, documents, and communication. We don't draft contracts, advise on negotiations, or provide legal counsel.
What markets do you work in?
Contact us to confirm coverage for your market. We work with agents across multiple regions and can discuss your specific area.
Ready to open your first file?
Create an account in minutes. No commitment until you submit a deal.